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Merchants Help Center
  • Go to ShipInsure.io
Claims
  • About us
  • FAQ for Customers/Shoppers
    • Filling Claims
    • Shipping process
  • Shopify installation
    • Installation
    • Troubleshooting
  • Pricing/Billing
    • Pricing
    • Billing
  • ShipInsure Coverage
  • Claims
    • Claims
    • ShipInsure's customer service.
      Back to home
      1. Merchants Help Center
      2. Claims
      • About us
      • FAQ for Customers/Shoppers
        • Filling Claims
        • Shipping process
      • Shopify installation
        • Installation
        • Troubleshooting
      • Pricing/Billing
        • Pricing
        • Billing
      • ShipInsure Coverage
      • Claims
        • Claims
        • ShipInsure's customer service.

      Claims

      Questions regarding how our claims process works for your customers.

      Claims

      • Returns vs reships: how do both work?
      • Does ShipInsure cover International Orders?
      • If the item was damaged and the customer wants it shipped back, how does that work?

      ShipInsure's customer service.

      • What emails are sent from ShipInsure LLC?
      • How will our Support teams coordinate?
      • What Customer Service elements does ShipInsure handle?
      • What is Opt-in/Opt-out?
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      • Go to ShipInsure.io